We’ve just added a neat new feature to our finance proposal form.
In order to make it easier for the customer to forward a proposal form to a Dealer, we have made the Bank Details section of the form optional.
As the customer can now skip this section it should be more likely that partially completed finance proposals are submitted.
There have traditionally been two reasons why the customer may not complete the bank details section:
- they are uncomfortable putting their bank details on a website form (even if that form is secure)
- they don’t have their bank details to hand at the time
The Dealer can then make contact with the customer and request the bank details in order for the proposal form to be competed.